Using the Perceptual Cycle Model and Schema World Action Research Method to generate design requirements for new avionic systems

The Schema World Action Research Method (SWARM) has previously been used as a means to explore the underlying decision-making processes involved in retrospective incident reports. The approach has been fruitful in capturing all interacting processes involved in managing incidents. This paper proposes that SWARM may also be used prospectively within the early phases of the design lifecycle for new behavioural-based intervention strategies. Six pilot interviews were conducted to explore pilots’ perceptual cycle processing when faced with a suspected engine oil leak. The aim was to explore whether there may be any deficiencies within current practise and explore ways in which pilots may be better supported in dealing with abnormal system parameters such as this. A number of design recommendations are proposed for a new avionic system capable of supporting and guiding pilots through the decision making process.