This article explores the experience of ten graduate interns employed in an academic development team at a modern British university. The interns came from a variety of disciplinary backgrounds with no previous experience of academic development. We worked intensively with them to build their research and professional capabilities. They learnt to design questionnaires, lead focus groups, interview academics, and write ethnographic field-notes. The public-facing and visible achievements of the graduate interns told a brilliant story; behind the scenes they wrestled with the challenges of being and becoming. Here we analyse a series of reflections charting their journeys as new professionals.