Sociological factors influencing the practice of incident reporting: the case of the shipping industry

Research output: Contribution to journalArticle

Abstract

Purpose – The purpose of this paper is to present the ways in which underlying social and organisational factors and employment relations underpin the practice of incident reporting in the international shipping industry.

Design/methodology/approach – The paper uses a qualitative case study method involving field trips to two shipping organisations and sailing on research voyages on two ships of each of the organisations. It draws on empirical data using semi-structured interviews, notes from fieldwork observations and documentary analysis of company policies, procedures and practices.

Findings – In the two companies studied there were significant gaps between the policy and practice of incident reporting, which were present primarily due to the employees’ fear of losing jobs. It is shown that these findings were manifestations of deeper sociological issues and organisational weaknesses in the shipping industry. In particular ineffective regulatory infrastructure, weak employment practices, the absence of trade union support and lack of organisational trust were the key underlying concerns which made incident reporting notably ineffective in the shipping context.

Originality/value – While the weaknesses in the practice of incident reporting in the shipping industry were reported in the past, previous studies did not offer further explanations. This paper addresses the gap and provides another illustration of the need for looking into deeper sociological underpinnings for practices in the workplace. The author also hopes that the study will have a positive impact on policy makers in the shipping industry.
Original languageEnglish
Pages (from-to)4-21
JournalEmployee Relations
Volume34
Issue number1
DOIs
Publication statusPublished - 2012

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Shipping industry
Incidents
Influencing factors
Shipping
Empirical data
Structured interview
Ship
Case study method
Employment relations
Employees
Organizational trust
Work place
Trade unions
Design methodology
Employment practices
Social factors
Politicians
Organizational factors

Cite this

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title = "Sociological factors influencing the practice of incident reporting: the case of the shipping industry",
abstract = "Purpose – The purpose of this paper is to present the ways in which underlying social and organisational factors and employment relations underpin the practice of incident reporting in the international shipping industry.Design/methodology/approach – The paper uses a qualitative case study method involving field trips to two shipping organisations and sailing on research voyages on two ships of each of the organisations. It draws on empirical data using semi-structured interviews, notes from fieldwork observations and documentary analysis of company policies, procedures and practices.Findings – In the two companies studied there were significant gaps between the policy and practice of incident reporting, which were present primarily due to the employees’ fear of losing jobs. It is shown that these findings were manifestations of deeper sociological issues and organisational weaknesses in the shipping industry. In particular ineffective regulatory infrastructure, weak employment practices, the absence of trade union support and lack of organisational trust were the key underlying concerns which made incident reporting notably ineffective in the shipping context.Originality/value – While the weaknesses in the practice of incident reporting in the shipping industry were reported in the past, previous studies did not offer further explanations. This paper addresses the gap and provides another illustration of the need for looking into deeper sociological underpinnings for practices in the workplace. The author also hopes that the study will have a positive impact on policy makers in the shipping industry.",
author = "Syamantak Bhattacharya",
year = "2012",
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language = "English",
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journal = "Employee Relations",
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AB - Purpose – The purpose of this paper is to present the ways in which underlying social and organisational factors and employment relations underpin the practice of incident reporting in the international shipping industry.Design/methodology/approach – The paper uses a qualitative case study method involving field trips to two shipping organisations and sailing on research voyages on two ships of each of the organisations. It draws on empirical data using semi-structured interviews, notes from fieldwork observations and documentary analysis of company policies, procedures and practices.Findings – In the two companies studied there were significant gaps between the policy and practice of incident reporting, which were present primarily due to the employees’ fear of losing jobs. It is shown that these findings were manifestations of deeper sociological issues and organisational weaknesses in the shipping industry. In particular ineffective regulatory infrastructure, weak employment practices, the absence of trade union support and lack of organisational trust were the key underlying concerns which made incident reporting notably ineffective in the shipping context.Originality/value – While the weaknesses in the practice of incident reporting in the shipping industry were reported in the past, previous studies did not offer further explanations. This paper addresses the gap and provides another illustration of the need for looking into deeper sociological underpinnings for practices in the workplace. The author also hopes that the study will have a positive impact on policy makers in the shipping industry.

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