Shipboard Crisis Management: A Case Study

Michael Barnett, David Gatfield, John Habberley

Research output: Chapter in Book/Report/Published conference proceedingConference contributionpeer-review

Abstract

The loss of the "Green Lily" in 1997 is used as a case study to highlight the characteristics of escalating crises. As in similar safety critical industries, these situations are unpredictable events that may require co-ordinated but flexible and creative responses from individuals and teams working in stressful conditions. Fundamental skill requirements for crisis management are situational awareness and decision making. This paper reviews the naturalistic decision making (NDM) model for insights into the nature of these skills and considers the optimal training regimes to cultivate them. The paper concludes with a review of the issues regarding the assessment of crisis management skills and current research into the determination of behavioural markers for measuring competence.
Original languageEnglish
Title of host publicationProceedings of the Human Factors in Ship Design and Operation Conference
Publication statusPublished - 2002
Externally publishedYes

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