Reception of intergroup apologies: shame defuses insult

R. Giner-Sorolla, Caroline Kamau, E. Castano

Research output: Chapter in Book/Report/Published conference proceedingConference contributionpeer-review


How are emotional intergroup apologies for past mistreatment received by their targets? I review previous experiments from our lab showing a pattern, in which insult is taken at offers of compensation from an outgroup, and mitigated by expressions of shame but not by expressions of guilt. I will then present two new experiments, conducted among Black British citizens judging police apologies for racial harassment. Both experiments show that an important moderating factor in the shame-insult effect is outgroup blame; shame reduced insult most among those who strongly blamed the outgroup, rather than Blacks themselves, for police harassment.
Original languageEnglish
Title of host publicationBritish Psychological Society Annual Conference, 2-4 April 2008, Dublin, Ireland
Publication statusPublished - 1 Apr 2008
Externally publishedYes


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