Information, knowledge and collaboration management in the internationalisation of SMEs: A systematic literature review

Eric Costa, António Lucas Soares, Jorge Pinho De Sousa

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    Abstract

    Information and knowledge can be seen as key resources for improving the internationalisation processes of small and medium-sized enterprises (SMEs). Collaboration has also been considered as an important facilitator of these processes, particularly by nurturing information and knowledge sharing. However, the current literature is unclear about the way SMEs can access information and assimilate knowledge in a collaborative network context, to support decision-making. This paper systematically reviews the literature, examining the role of information, knowledge and collaboration in internationalisation decisions of SMEs. To this end, 38 relevant journal articles were analysed, with the identification of some important issues, as well as gaps in the existing empirical knowledge. This analysis provided valuable input for the development of research suggestions and directions for future work in this area.
    Original languageEnglish
    Pages (from-to)557-569
    Number of pages13
    JournalInternational Journal of Information Management
    Volume36
    Issue number4
    DOIs
    Publication statusPublished - 2 Apr 2016

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