Digital content strategy. Simplicity over complexity

The significance of content strategy has been predominant in business sources; this, however, is not manifested in business environment by small and medium-sized enterprises (SMEs) and some larger organisations. Encountering with the expansion of the big data and highly-technically developed website users, organisations need to be able to manage their content strategically to be successful for the long-term. Thus, the application of the quality digital content strategy model or framework is paramount. This empirical study explores the contextual and rather multi-faceted nature of content strategy, captured by theoretical approach and the practical one, presented by views and opinions of SMEs and local businesses from multiple business contexts. This paper also investigates the most current practical issues that hinder successful content management, using existing content strategy models and unfolds the difference between having a static universal definition of content strategy and the dynamic contextual implementation which could be used by businesses. Finally, the paper offers a hyper-dynamic multi-tier digital content strategy framework that would assist in this complex and detailed process, offering simplicity over complexity. The framework brings numerous advantages, including the development of knowledge and return on investment (ROI).